At Thomas Strand Studio, our goal is to create an experience and artwork that you truly love. We stand behind our work with a 100% satisfaction guarantee—if you’re not completely happy with your session or printed products, we will make it right.

Whether it’s adjusting the session to better capture your pet’s personality or ensuring your final prints meet the highest standards of quality and craftsmanship, we are committed to delivering portraits that you’ll cherish for a lifetime. Your happiness is our priority, and we will work with you to ensure your experience is nothing short of exceptional.

At Thomas Strand Studio, we take immense pride in creating fine art-quality prints that reflect the soul, beauty, and character of your pet’s portrait. Rather than using an online gallery, your images will be presented during a personalized reveal session—either in your home or at the studio—where we can thoughtfully view your portraits together and select the artwork that speaks to you most.

All prints and products are crafted through trusted professional print labs that specialize in museum-quality production, using archival materials and expert color processes. To ensure every piece meets the highest standards of craftsmanship and longevity, all artwork is printed exclusively through our studio and our carefully selected vendors.

This process allows us to preserve the integrity of each image and guarantee that the final result reflects the full depth, detail, and emotion captured during your session—something mass-market printers simply can’t match.

We look forward to sharing this art with you and helping you choose pieces that will become meaningful, lasting additions to your home.

The $375 commission fee is required at the time of booking to secure your session and is non-refundable should you miss your scheduled session.

Life happens—we understand! If you need to reschedule due to an emergency or weather, we’ll find the next available date that works for both of us. For non-emergency rescheduling, we kindly ask for at least 5 days’ notice to accommodate scheduling adjustments.

The commission fee is fully refundable if you should choose to cancel your session with at least 72 hours notice.

All images created by Thomas Strand Studio are protected under United States copyright laws and remain the intellectual property of the photographer. It is illegal to print, copy, scan, edit, or reproduce any photographs or digital images without written permission from Thomas Strand Studio.

We retain the right to use images from your session for advertising, portfolio display, website promotion, photographic contests, publications, or any other marketing purposes. Copyright ownership includes all works created during your session, in both original and edited formats.

To preserve the integrity of our work, alterations to images—including applying filters or modifications of any kind—are strictly prohibited without prior consent. Cropping is acceptable for social media purposes (such as profile photos or square Instagram posts). However, if edits are made that misrepresent the original work, we reserve the right to request the removal of the altered image.

We appreciate your respect for our artistry and commitment to delivering images that reflect the highest standards of fine art photography.

Your pet could become a star! Thomas Strand Studio collaborates with companies worldwide, providing images for greeting cards, websites, products, and more. Select photos from your session may be added to our stock photography collection, giving your pet the chance to be featured in a variety of commercial and artistic projects.

Images featuring humans will not be included in our stock gallery unless a signed model release is provided by the individual photographed.

The safety of all pets, people, and property is a top priority during every session. As the pet owner, you assume full responsibility for your pet(s) and any other individuals present, including any damage to personal, business, or public property, personal injury, or legal matters that may arise.

Please ensure that your pet is comfortable and well-suited for the chosen location. If your session takes place in a public area, it is your responsibility to understand and manage your pet’s behavior and limitations. We kindly ask that you disclose any known behavioral concerns, aggression issues, or history of biting before the session to ensure a safe and positive experience for everyone involved.

Thomas Strand Studio reserves the right to terminate the session and leave the location if inappropriate, threatening, hostile, or unsafe behavior is observed from any person or pet. Additionally, we must adhere to all rules and regulations of the session location, and any fines or penalties resulting from violations are the responsibility of the client.

While we are happy to provide technical recommendations, all handling and management of pets remain the owner’s responsibility. Our goal is to create a stress-free, safe environment that allows for beautiful and meaningful portraits.

As part of the Luxury and Signature Collections one complimentary photo session, valid for 12 months from the date of purchase is included.

Please note the following terms:

Non-Transferable: This session is exclusively for the original purchaser and cannot be transferred to another individual or household.

Same Household Only: The complimentary session must feature the same pet(s) or family members from the original session. This offer is intended to extend and celebrate your existing story, not to create new sessions for different households or unrelated subjects.

Scheduling: The session must be scheduled within 12 months. We recommend booking in advance to ensure availability, especially during peak seasons.

We’re excited to continue capturing the beauty and personality of your beloved companions. If you have any questions or need help scheduling your complimentary session, feel free to reach out.